Business and Digital transformation through process re-engineering and optimisation
As industries continue to evolve and organisations align their business models to an ever-changing environment, we are witnessing a massive change in information technology. Due to the rapid changes to the business environment, the technology world constantly re-aligns itself to demand from across industries. These developments are the drivers of digital innovation and business transformation across the world
Transformation context
People transformation happens by learning new skills, going to college, getting married or relocating. To complete any of these transformation, adequate planning needs to take place to ensure you have all the resources (financial and non-financial) to adequately complete the transformation from current situation to aspired state. Similarly, for a business to transform, it needs to assess its current capabilities and identify the requirements to get to future state. Businesses need to go through rapid business and technology change, optimising existing capabilities or acquiring new strategic and enduring capabilities. All these transformation work requires a major planning exercise and the setup of initiatives to deliver the target state.
Business transformation initiatives have long focused on improvements to productivity and how operating models can be optimised to reduce running cost, taking a cheaper and faster approach to how the company works. A well planned and controlled approach can boost delivery, productivity, accountability, and execution.
Technology innovations are putting organisations under intense pressure, influencing decision making, operating models, business models and capabilities to compete and deliver on customer promise. For companies to evolve and secure game-changing portfolio wins, they need to understand their environment, where the value is shifting, the capabilities required to gain competitive advantage, opportunities, their strengths, and weaknesses.
Pace of Change
Intelligent technologies are accelerating the pace of change in the world. How people live their lives has shifted. As customers, our digital, hyper-networked lives demand organisations pre-empt our every wish.
Keeping up with this new world continues to be the ultimate goal, meaning organisations must forever look ahead and continuously evolve.
Opportunity abounds for organisations that take a new approach to transformation. An approach that delivers benefits continuously, not just at the end. But doing so takes sustained effort around a bespoke transformation strategy, not a single change programme.
The pace of change in businesses today require a rapid response to enable organisations stay relevant and competitive. As organisations continue to respond to changes from stakeholders (internal and external), regulators and evolving industry requirements and standards, it becomes more important to develop bespoke digital and business solution that fits their needs.
Transformation is no longer optional, for organisations to thrive and remain in business and because of the pace of change, they need to innovate their delivery methods transitioning from traditional approach to an agile, proactive strategy
Conventional vs Agile Transformation approach
Traditionally, organisations deliver change through transformation initiatives that breakdown project activities into linear sequential phases with each phase input depending on output from previous phase.
This approach is very common across the industry, and it produces benefits at the end of the delivery cycle. With this approach, it takes organisations years to deliver value to their customers.
Organisations often create a 3-to-5-year strategies depending on their vision and this is fed into the business planning phase across all business functions. For traditional business transformation, projects are setup and run over 12 to 18 months and by the time the business receives the anticipated outcomes, the world has moved on and business benefits has evolved.
The traditional delivery model has become unpopular due to its failure to deliver a rapid return on investment. In the last decade, businesses have evolved their transformation methodology, transitioning from the traditional delivery model to an agile form of delivery.
An agile delivery methodology is a modern delivery approach that allows businesses to deliver, and ship change quickly. Achieving strategic agility enables businesses to adapt rapidly to today’s uncertain environment.
We have supported major transformation programmes in small and large organisations across multiple industries and the framework we operate in comprise the following:
- Strategy refinement
- Business impact assessment
- Business solution design
- Initiative setup
- Solution delivery
Empowering Transformation through Business & IT Architecture alignment
Enterprise architecture domain consists of Business, Data, Information, System, Service, Technical and Solution architecture. IT Architecture can be further grouped into Data, Information, Service, and technical architecture.
During transformation, Business, and IT architecture alignment helps provide a state in which information, value streams and business capabilities are deployed from an IT automation perspective. This transformation approach delivers business-driven target architectures than spans many months or years.
Modern business transformation is driven by corporate strategy which includes the vision, objectives, and priorities of the management executive team (directly reporting to the board).
In this new paradigm, organisations’ perspective has shifted from a product centric model to a customer – centric business model, putting customers’ needs at the centre of the programmes. For example, all UK government digital service development use GDS (Government Digital Service) framework and the first phase of GDS is discovery where user experience and user research teams engage potential or existing users of the service to understand their needs.
With this innovation, customers become the centrepiece and all services would be viewed through a customer-faced lens.
Business transformation efforts should consider the full breadth, depth, and business impact of what the organisation is trying to achieve. The common approach is to view business vision in the context of Business Architecture as traditional approaches are approaching architectural limitation.
Enterprise architecture transformation requires that business and IT architecture evolve in a logical sequence to address business objectives with industry best practices. Business solution value grows when all the enterprise architecture domains (Data, Application, Technical, Information) are considered and adequately assessed.
At I-MORAN Consultancy, we carefully examine the drivers of change, review the assessment of the drivers and understand your stakeholder model before commencing work.
Our consultants will help evaluate and refine your corporate strategy, outline your business goals with measurable outcomes and assess your business capabilities required to deliver the business change. Our business change architects have supported businesses to develop and deploy their business strategy and transition to their target operating model.
These clients operate in the aviation, energy, retail, central government and healthcare industries.
To find out more about how your organisation could benefit from our business transformation service, contact I-MORAN Consultancy at info@i-moran.co.uk or call 02045386562.